PRIVACY POLICY
This Privacy Policy applies between you, the user of this website and The Luxury Property Network Limited, the owner and provider of this website. The Luxury Property Network Limited takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the website.
This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions. Please read this Privacy Policy carefully.
Definitions & Interpretation
1.) In this Privacy Policy, the following definitions are used:
Data
Collectively all information that you submit to The Luxury Property Network Limited via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Laws
Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR
The General Data Protection Regulation (EU) 2016/679;
The Luxury Property Network Limited, We or Us
The Luxury Property Network Limited, a company incorporated in England and Wales with registered number 11953960 whose registered office is at Ashford House, 100 College Road, Harrow, HA1 1BQ;
User or You
Any third party that accesses the website and is not either (i) employed by The Luxury Property Network Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to The Luxury Property Network Limited and accessing the website in connection with the provision of such services; and
Website
The website that you are currently using, www.theluxurypropertyforum.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2.) In this Privacy Policy, unless the context requires a different interpretation:
A.) The singular includes the plural and vice versa;
B.) References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
C.) A reference to a person includes firms, companies, government entities, trusts and partnerships;
D.) "Including" is understood to mean "including without limitation";
E.) Reference to any statutory provision includes any modification or amendment of it;
F.) The headings and sub-headings do not form part of this Privacy Policy.
Scope of this Privacy Policy
3.) This Privacy Policy applies only to the actions of The Luxury Property Network Limited and users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.
4.) For purposes of the applicable Data Protection Laws, The Luxury Property Network Limited is the "data controller". This means that The Luxury Property Network Limited determines the purposes for which, and the manner in which, your data is processed.
Data Collected
5.) We may collect the following data, which includes personal data, from you:
A.) Name;
B.) Date of birth;
C.) Job title;
D.) Profession;
E.) Contact information such as email addresses and telephone numbers;
F.) Demographic information such as postcode, preferences and interests
G.) Financial information such as credit / debit card numbers;
H.) IP address (automatically collected);
I.) Web browser type and version (automatically collected);
J.) Other information relevant to customer surveys and/or offers in each case, in accordance with this Privacy Policy.
How We Collect Data
6.) We collect data in the following ways:
A.) Data is given to us by you;
B.) Data is received from other sources; and
C.) Data is collected automatically.
Data that is given to us by you
7.) The Luxury Property Network Limited will collect your data in a number of ways, for example:
A.) When you contact us through the website, by telephone, post, e-mail or through any other means;
B.) When you register with us and set up an account to receive our products/services;
C.) When you enter a competition or promotion through a social media channel;
D.) When you make payments to us, through this website or otherwise;
E.) When you elect to receive marketing communications from us;
F.) When you use our services; in each case, in accordance with this Privacy Policy.
Data that is Received from Publicly Available Third Parties Sources
9.) We will receive data about you from the publicly available third party sources such as social media and industry websites:
Data that is Collected Automatically
9.) To the extent that you access the website, we will collect your data automatically, for example we automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.
Our Use of Data
11.) Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:
A.) Internal record keeping;
B.) Improvement of our products / services;
C.) Transmission by email of promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
D.) Contacting you via email, phone, or mail for market research purposes. In each case, in accordance with this privacy policy.
12.) We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your Rights" below).
13.) For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:
A.) Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
B.) For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.
C.) If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your Rights" below.
14.) When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
Who We Share Data With
15.) We may share your Data with :our employees, agents and/or professional advisors - to provide member benefits for The Luxury Property Network Limited, in each case, in accordance with this privacy policy.
Keeping Data Secure
16.) We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
17.) Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@theluxurypropertyforum.com.
18.) If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Data Retention
19.) Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted.
20.) Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your Rights
21.) You have the following rights in relation to your data:
A.) Right to Access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
B.) Right to Correct - The right to have your data rectified if it is inaccurate or incomplete.
C.) Right to Erase - The right to request that we delete or remove your data from our systems.
D.) Right to Restrict our Use of Your Data - The right to "block" us from using your data or limit the way in which we can use it.
E.) Right to Data Portability - The right to request that we move, copy or transfer your data.
F.) Right to Object - The right to object to our use of your data including where we use it for our legitimate interests.
22.) To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via this e-mail address: info@theluxurypropertynetwork.com
23.) If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
24.) It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.
Cookie
25.) A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
26.) We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
27.) Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
28.) You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
29.) This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Changes of Business Ownership & Control
30.) The Luxury Property Forum Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of The Luxury Property Network Limited. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.
31.) We may also disclose data to a prospective purchaser of our business or any part of it.
32.) In the above instances, we will take steps with the aim of ensuring your privacy is protected.
General
33.) You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
34.) If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
35.) Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
36.) This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to This Privacy Policy
37.) The Luxury Property Network Limited reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations. You may contact The Luxury Property Network Limited by email at priya@theluxurypropertyforum.com.